Coworking Space: Spaces - California, Los Angeles - Spaces Fairfax in Los Angeles

Ray Awad and Ryan Staskel will offer you an office with certain amenities then take them away and pretend they do not know what you are talking about but still take your money. Liars and thieves!

I truly wouldn't wish the Spaces cancellation experience on my worst enemy, it's wasted days of my time, and his given me many sleepless nights. Not only does Spaces/IWG/Regus make it truly impossible to end their service, they bombard you with random charges months after your contract is over. For example, I cancelled in early April, which of course means that I had to pay for the entirety of May as well. I won't even get in to that, because the real pain actually came this week (On Saturday, October 1st), when I received another invoice (9341-50809) for an entire month's worth of Spaces service, labelled "Administration Fee." Conveniently, Spaces actually created this invoice last month, but didn't send it to me until October 1st so that they could also charge me a $38 late fee. This is despite the fact that I have an email from Joanna G. from IWG (4 months ago, on June 15th) stating that after I paid my final month's rent, my account would end in good standing. I have no idea how that statement could possibly leave any room for interpretation or extra charges. The only thing I can think of is that they're charging me for credit disputes I did when Spaces somehow found a credit card I had never given them (possibly Visa updater) and charged it without my permission. They apologized, and I later paid those charges in full via bank transfer. Despite this, I now have an over $300 bill that I can't dispute because the Spaces help center/customer service truly DOES NOT EXIST. I have never been able to speak to a human being on the phone since I've had billing problems with Spaces, the phone line doesn't even have time estimates, a working call-back feature, or hold music. The help center on the website is even worse - consider yourself lucky if you get an email from someone overseas saying "we'll look into it one day". The most crushing part of this is that Spaces has the power to send this bill (or any bills that they want to charge me in the future) to collections or a law firm and affect my ability to rent or buy housing. LEARN FROM ME - THIS IS A RISK YOU SHOULD CONSIDER BEFORE DOING BUSINESS WITH SPACES, IWG, OR REGUS. I run a small business, so I have no idea how to budget for the upcoming months because Spaces can randomly charge me for anything they want. I don't want to pay this bill to make it go away, because it will signal to Spaces that they can charge me whatever they want whenever they want. I have no idea when it will stop or how to fight back, since I can't contact anyone that works there at all. I'm losing a lot of sleep over it, and honestly have no idea how to get this nightmare to stop. IF YOU'RE READING THIS AS A POTENTIAL CUSTOMER, DO NOT IGNORE THIS POST OR THINK THAT THIS WON'T HAPPEN TO YOU. If you're reading this as a Spaces/IWG/Regus employee, please take a moment to remind yourself that there are actual human beings with emotions and mouths to feed and rents to pay on the other side of these invoices.

Ricardo and Nicole are such a great team! They always take care of my needs and address issues in a prompt manner. Ricardo even catches problems before I do. I always feel well-cared for. The location is exceptional (right across the street from The Grove) and the area is very walkable. Right down the street is Trader Joe's and CVS, so easy to get to both food and entertainment options. The Spaces options for global membership (where you can pop into any of the locations worldwide) is perfect for my business. I always feel very welcome and like this is my home center. 10/10 would recommend to a friend!