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What Information We Collect From You
In General we receive and store any information you enter on our Website or give us in any other way. This includes information that can identify you ("personal information"), including your first and last name, telephone number, postal and email addresses, user name and password, and billing information (such as your credit card number, cardholder name, and card expiration date). We may also request information about your location, travel plans and coworking preferences. You can choose not to provide information to us, but in general some information about you is required in order for you to receive relevant offerings from Coworker and its partners and enjoy other benefits of being a registered member. For example, only registered members are able to post coworking space reviews, participate in discussion forums, email Coworker content to themselves and others, access members-only newsletters and coworking content, and enter surveys, contests, or sweepstakes. In addition, some information is also required in order for you to ask us a question or initiate other transactions on our site. Information About Others. You will have the opportunity to provide contact and coworking-related information for other people through our Website. If you make a reservation for someone else through coworker, you will need to submit that individual’s personal information. You must obtain the consent of other individuals prior to providing us with their personal information, as any access to view or modify their information will be available only through your account.
Information From Other Sources
We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it to other information about you. For example, if you visit Coworker by “clicking through” from a site operated by one of our business partners, and you have registered with that partner, then information about you that you have provided to that partner may be shared with us, such as contact information and demographic information. As another example, if you access third party services, such as social media services, through our Website or before coming to our Website, we may collect information such as your user name, password, and other information made available to us through those services. We will work with our existing partners and potential future partners to improve and personalize your use of our Website in accordance with the practices outlined in this section and Policy. We have partnered with Facebook to provide personalized content on Coworker for members of Facebook. If you are logged into Facebook and Coworker, Coworker will be personalized for you when you visit the Website, even if you are a first-time user of Coworker’s Website. For example, we will show you reviews that your Facebook friends have posted on Coworker and coworking spaces they have visited. In order to provide you with this personalized experience, Facebook provides us with information that you have chosen to make available pursuant to your Facebook privacy settings. That information may include your name, profile picture, gender, friend lists and any other information you have chosen to make available. If you decide to turn off personalization, you can do so by first logging into Facebook and (1) selecting “Edit your profile” from the “Coworker” drop-down menu on the Member Profile page and clicking “Disconnect” in the Facebook Connect status box, or (2) selecting “Connected accounts” from the “Coworker” drop-down menu on the Member Profile page and clicking “Disconnect” under “Facebook Settings.” You can also turn off personalization by editing your app settings on Facebook. Please note that if you have Facebook friends who are using Coworker, they may also have shared information about you with us through Facebook. If you wish to prevent that sharing, you can do so by editing your Facebook privacy settings.
We automatically collect some information from your computer or Device when you visit Coworker. For example, we will collect session data, including your IP address, Web browser software, and referring website. We also may collect information about your online activity, such as content viewed, pages visited, and searches and/or reservations facilitated or made. One of our goals in collecting this automatic information is to help us understand the interests and preferences of our users and customize your user experience.
If you make reservations with third-party suppliers facilitated by Coworker, we will collect payment information from you, including your credit card number, cardholder name, expiration date, authentication code, and billing address. We will securely transmit this information to the supplier of the coworking space reservation to complete the transaction. Please note that the supplier processes your payment, not Coworker, unless otherwise specified. You agree to review and be bound by the supplier’s policies and procedures before making a reservation through Coworker.
Location Information and Other Information From Devices
When you use an Application on a Device, we will collect and use information about you in generally similar ways and for similar purposes as when you use the Coworker website. In addition, we may collect information about your location if you have instructed your Device to send such information to the Application via the privacy settings on that Device, or if you have uploaded photos tagged with location information. We may use the location information collected from your Device or photos to enhance your use of the Application by providing you with relevant content and contextual advertising. For example, we may use your location to show you reviews of hotels or restaurants near you when you are coworking. You can change the privacy settings of your Device at any time, in order to turn off the functionality to share location information with the Application and/or the functionality to tag your photos with location information. Please note that turning off location sharing may affect certain features of our App. If you have any queries about the privacy settings of your Device, we suggest you contact the manufacturer of your Device or your mobile service provider for help.
Cookies and Other Web Technologies
Display Of Advertising For Your Preferences
Data collected to serve you with relevant advertising Coworker and its affiliated websites are committed to providing you with relevant content and information across our sites. To do this, we may collect information about your coworking-related searches and other site activities, and use this information to serve you with ads on our sites or elsewhere online that match your apparent interests. So, for example, if you search for a coworking space in Bangkok on Coworker, you may see an ad for a Bangkok coworking space on Coworker or on another website you visit. We do not share your personal information (such as email addresses) with unaffiliated third parties so they can serve you with advertisements.
Data Collected By Business Partners and Ad Networks To Serve You With Relevant Advertising
How We Use Your Information
If you have signed up as the owner or manager of a coworking space, or listed your coworking space in our Coworking Spaces section, we will send you email messages at the email address you provide to us. Please review "Your choices with respect to the collection and use of your information" below. With whom we share your information, Coworker may share your information with the following entities: Suppliers, including but not limited to coworking space managers or owners who fulfill your coworking related reservations; throughout Coworker and its affiliated sites; all products and services provided by third-party suppliers are described as such.
We may also authorize third-party vendors who provide services or functions on our behalf, including business analytics, payment processing, customer service, marketing, public relations, distribution of surveys or sweepstakes programs, and fraud prevention to collect information on our behalf, including, for example, as necessary to operate features of our Website or to facilitate the delivery of online advertising tailored to your interests. Third-party vendors have access to and may collect information only as needed to perform their functions and are not permitted to share or use the information for any other purpose. Business partners with whom we may offer products or services in conjunction. You can tell when a third party is involved in a product or service you have requested because their name will appear either with ours or separately. If you choose to access these optional services, we may share information about you, including your personal information, with those partners. Please note that we do not control the privacy practices of these third-party business partners.
If you were referred to Coworker from another website, we may share your registration information, such as your name, email address, mailing address, telephone number and coworking preferences, about you with that referring website. We have not placed limitations on the referring websites’ use of personal information and we encourage you to review the privacy policies of any website that referred you to Coworker.
Social Media Services
If you choose to create a profile on Coworker, certain information in your profile will be publicly viewable and identifiable via your screen name. You will have the ability to view your profile as members of the public will see it. Additionally, if you choose to participate in our member-to-member communications programs, other Coworker members may contact you by using Coworker as an intermediary; however, Coworker will not share your email address with any other members nor display it any public manner. All Coworker members have the option to turn off the member-to-member communication features at any time. Other than as set out above, you will be notified when personal information about you will be shared with third parties, and you will have an opportunity to choose not to have us share such information. We also may share aggregate or anonymous information with third parties, including advertisers and investors. For example, we may tell our advertisers the number of visitors our Website receives or the most popular coworking space destinations. This information does not contain any personal information and is used to develop content and services we hope you will find of interest.
How You Can Access Your Information
We take reasonable steps to ensure that your information is relevant to its intended use, accurate, and complete. You can access and update your contact information by visiting the Member Profile page on the Coworker Website. You can close your Coworker account by contacting us by email. Please note that after you close an account, you will not be able to sign in or access any of your personal information. However, you can open a new account at any time. Please also note that we may retain certain information associated with your account in our archives, including for analytical purposes as well as for recordkeeping integrity.
Your Choices With Respect To The Collection And Use Of Your Information
As discussed above, you can choose not to provide us with any information, although it may be needed to take advantage of certain features offered on Coworker. You also can add or update information and close your account as described above. If you decide to close your Coworker account, we will deactivate your account and remove your profile information from active view. Please note, however, that we may retain in our files some information associated with your account and past transactions for purposes including backups, fraud prevention, dispute resolution, investigations, and compliance with legal requirements. As a registered Coworker member, you can modify your email subscription choices at any time on the Member Profile page. Whether registered as a Coworker member or not, you also will be given the opportunity to unsubscribe from promotional messages in any such email we send. Please note that we reserve the right to send you other communications, including service announcements, administrative messages, and surveys relating either to your Coworker account, without offering you the opportunity to opt out of receiving them. Email Communications. Coworker wants to make it easy for you to take advantage of coworking related opportunities on our Website. One way we do this is by sending you email messages that contain information about your apparent coworking-related interests. For example, if you search for a coworking space in New York or reviews on Coworker, we may send you an email message reminding you about special coworking space offers in New York. Similarly, if you receive an email about New York coworking and demonstrate an interest in New York coworking spaces or reviews by affirmatively clicking on a link about New York coworking spaces in the email, you may receive an email about New York coworking space offers. We believe these email messages will provide you with useful information about coworking-related special offers available through our sites. Please note that you will have the opportunity to choose not to receive these email messages in any such email we send. The Help portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie, or how to disable cookies altogether. Please note that if you refuse to accept cookies from Coworker, you will not be able to access portions of our site.
How We Protect Your Information
We want you to feel confident about using Coworker, and we are committed to protecting the information we collect. While no website can guarantee security, we have implemented appropriate administrative, technical, and physical security procedures to help protect the personal information you provide to us. For example, only authorized employees are permitted to access personal information, and they only may do so for permitted business functions. In addition, we use encryption when transmitting your personal information between your system and ours, and between our system and those of the parties with whom we share sensitive information, and we employ firewalls and intrusion detection systems to help prevent unauthorized persons from gaining access to your information.
Coworker is a general audience site and does not offer services directed to children. Should an individual whom we know to be a child under age 13 send personal information to us, we will delete or destroy such information as soon as reasonably possible.
Visiting our Website from outside the United States
If you are visiting our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. The data protection and other laws of the United States and other countries might not be as comprehensive as those in your country, but please be assured that Coworker does take steps pursuant to laws in the United States to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities and those third parties with whom we share it as described in this Policy.
Your California Privacy Rights
California Civil Code Section 1798.83 permits California residents to request certain information regarding our disclosure of personal information to third parties for their direct marketing purposes. To make such a request, please contact us at [email protected]
How You Can Contact Us
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